•    RETURN FOR EXCHANGE CONDITION:

1. Items that are damaged, marked or found to be manufacturing error is acceptable and new item in good condition or other item with same purchased value will be send back to the customer.
2. We accept returns of unworn, unwashed, and undamaged items within 5 days (local) and 14 days (international) of the delivery date.
3.  All item(s) must be returned to us undamaged, unsoiled, unwashed, unaltered, and unworn. 
4.  All item(s) must be returned in the original selling condition and include the original product packaging, price tags, and labels. 
5.  Items cannot be exchanged for other designs and colours. 
6. If an exchange is necessary due to size conditions, customers are responsible for covering the postage cost. 
7.  Exchanges will not be entertained if the above T&C are not followed.

•    YOU MAY NOT RETURN FOR EXCHANGE:

1. Sale/Clearance items and purchases made with discount coupons.
2. Due to lighting effects, monitor’s brightness, contrast setting, etc., there could be some slight differences in the color tone of the pictures and the actual item.
3. Wrong washing, storing, or ironing methods that may cause product damage will not be entertained.
4. Damaged, soiled, washed, altered, and worn item(s) are not returnable by any chance.  

•    RETURN FOR EXCHANGE PROCESS:

Return & Exchange Method (Online):

1. STEP 1: Review Checklist
2. STEP 2: Email to thekutakuti.order@gmail.com or via Whatsapp (+60194915973) and request for return exchange process. Inform your order id # using subject header" RETURN FOR EXCHANGE PROCESS "    
3. STEP 3: Once your return/exchange has been approved you can post receive a instruction on how to return & exchange.